Refund Policy

Overview

At QuantumTruby Advisory LLC, we are committed to providing high-quality IT consulting services. This Refund Policy outlines the conditions under which refunds may be issued.

Service-Based Business

As a professional IT consulting firm, most of our services involve time, expertise, and resources that are allocated once a project begins. Therefore, refunds are generally limited.

Eligibility for Refunds

• Refunds may be considered if a service has not yet been started.
• Partial refunds may be issued for incomplete milestones depending on project agreement.
• No refunds will be issued for completed consulting work or delivered services.

Non-Refundable Services

The following services are non-refundable once initiated:

• IT strategy consulting sessions
• Cybersecurity assessments
• Cloud architecture planning
• Custom software development work
• Data analytics consulting

Refund Request Process

To request a refund, please contact us at info@quantumtruby.com with your service details and reason for the request. All requests will be reviewed within 5–10 business days.

Approved Refunds

If approved, refunds will be processed using the original payment method within 7–14 business days depending on your financial institution.

Changes to This Policy

We reserve the right to update this Refund Policy at any time. Updates will be posted on this page.

Contact Us

If you have any questions regarding this Refund Policy, please contact:

Email: info@quantumtruby.com
Phone: +1 352-519-8001